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» An interactive service customization model
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134
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ECMDAFA
2008
Springer
118views Hardware» more  ECMDAFA 2008»
15 years 4 months ago
A Metamodeling Approach for Reasoning about Requirements
In requirements engineering, there are several approaches for requirements modeling such as goal-oriented, aspect-driven, and system requirements modeling. In practice, companies o...
Arda Goknil, Ivan Kurtev, Klaas van den Berg
129
Voted
ICDM
2006
IEEE
116views Data Mining» more  ICDM 2006»
15 years 9 months ago
Improving Personalization Solutions through Optimal Segmentation of Customer Bases
On the Web, where the search costs are low and the competition is just a mouse click away, it is crucial to segment the customers intelligently in order to offer more targeted and...
Tianyi Jiang, Alexander Tuzhilin
129
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IOR
2006
75views more  IOR 2006»
15 years 3 months ago
Sensitivity of Performance in the Erlang-A Queueing Model to Changes in the Model Parameters
This paper studies the M/M/s+M queue, i.e., the M/M/s queue with customer abandonment, also called the Erlang-A model, having independent and identically distributed customer aban...
Ward Whitt
SEMWEB
2004
Springer
15 years 8 months ago
Semantic Web Service Interaction Protocols: An Ontological Approach
A central requirement for achieving the vision of run-time discovery and dynamic composition of services is the provision of appropriate descriptions of the operation of a service,...
Ronald Ashri, Grit Denker, Darren Marvin, Mike Sur...
KDD
2008
ACM
153views Data Mining» more  KDD 2008»
16 years 3 months ago
Text classification, business intelligence, and interactivity: automating C-Sat analysis for services industry
Text classification has matured as a research discipline over the last decade. Independently, business intelligence over structured databases has long been a source of insights fo...
Shantanu Godbole, Shourya Roy