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» An interactive service customization model
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HICSS
2003
IEEE
159views Biometrics» more  HICSS 2003»
14 years 1 months ago
Application Service Providing as Part of Intelligent Decision Support for Supply Chain Management
A prominent trend in the software industry in the late 1990s was the development of the application service providing business model. Application service providers (ASP)1 offer th...
Tanja Falkowski, Stefan Voß
BPM
2003
Springer
118views Business» more  BPM 2003»
14 years 29 days ago
A Model for Process Service Interaction
Karim Baïna, Samir Tata, Khalid Benali
BPM
2008
Springer
132views Business» more  BPM 2008»
13 years 9 months ago
On Modeling and Maximizing Business Value for Autonomic Service-Oriented Systems
Abstract. The existing Web service management solutions are almost exclusively focused on optimization of technical QoS metrics (e.g., availability). However, financial (e.g., prof...
Vladimir Tosic
GI
2010
Springer
13 years 6 months ago
Towards a Service Level Management Framework for Service Value Networks
: The ongoing trend towards a global services economy creates considerable market opportunities and challenges for providers of Software-as-aService (SaaS). For meeting customer ex...
Christof Momm, Frank Schulz