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» An interactive service customization model
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MANSCI
2007
169views more  MANSCI 2007»
13 years 7 months ago
Performance Contracting in After-Sales Service Supply Chains
Performance-based contracting is reshaping service support supply chains in capital intensive industries such as aerospace and defense. Known as Power by the Hour in the private s...
Sang-Hyun Kim, Morris A. Cohen, Serguei Netessine
ECRA
2002
180views more  ECRA 2002»
13 years 7 months ago
vCOM: Electronic commerce in a collaborative virtual world
Existing e-commerce applications on the web provide the users a relatively simple, browser-based interface to access available products. Customers are not provided with the same s...
Xiaojun Shen, T. Radakrishnan, Nicolas D. Georgana...
IEEESCC
2006
IEEE
14 years 1 months ago
Control the Flow: How to Safely Compose Streaming Services into Business Processes
Although workflow languages are widely used for composing discrete services, these are not suitable for stream based interactions. In this paper we address the problem of how to ...
Biörn Biörnstad, Cesare Pautasso, Gustav...
ITCC
2000
IEEE
14 years 5 days ago
Towards Knowledge Discovery from WWW Log Data
As the result of interactions between visitors and a web site, an http log file contains very rich knowledge about users on-site behaviors, which, if fully exploited, can better c...
Feng Tao, Fionn Murtagh
ECWEB
2010
Springer
195views ECommerce» more  ECWEB 2010»
13 years 5 months ago
Bilateral Negotiation in a Multi-agent Supply Chain System
A supply chain is a set of organizations directly linked by flows of services from suppliers to customers. Supply chain activities range from the ordering and receipt of raw materi...
Fernando Lopes, Helder Coelho