1330 search results - page 5 / 266 » An interactive service customization model |
IADIS
2003
13 years 9 months ago
2003
Creating value and continuously generating a positive Total Customer Experience (TCE) for customers is important for E-Commerce environments in order to attract and retain custome...
ICSE
2005
IEEE-ACM
14 years 7 months ago
2005
IEEE-ACM
Predicting software quality as perceived by a customer may allow an organization to adjust deployment to meet the quality expectations of its customers, to allocate the appropriat...
IAAI
2003
13 years 9 months ago
2003
AI has the potential to play an important role in the customer service field. By leveraging the high bandwidth of natural language customers will be able to state their intentions...
FIW
2003
13 years 9 months ago
2003
SERL is a language and framework for managing the triggering and execution of services in a single-user, single-network-component (SUSC) environment. We propose enhancements to SER...
APNOMS
2006
Springer
13 years 11 months ago
2006
Springer
The NGN convergence services will play an important role to consolidate the deployment of NGN at the initial phase. At the initial stage, scenario-based approach is expected to act...