Social media such as Web forum often have dense interactions between user and content where network models are often appropriate for analysis. Joint non-negative matrix factorizat...
Web services are increasingly gaining acceptance as a framework for facilitating application-to-application interactions within and across enterprises. It is commonly accepted tha...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
In recent years, there is an increasing interest in the Semantic Web and the relevant technologies, which can have a significant impact in the context of information and knowledge...
Barbara Bazzanella, Themis Palpanas, Heiko Stoerme...
1 Typical enterprise and military software systems consist of millions of lines of code with complicated dependence on library abstractions. Manually debugging these codes imposes ...
Lian Yu, Jun Zhou, Yue Yi, Ping Li, Qianxiang Wang