Negotiation of Service Level Agreements (SLAs) is very important for maintaining Quality of Service (QoS) of composite Web services-based business processes. The process of negoti...
Farhana H. Zulkernine, Patrick Martin, Chris Cradd...
With the emergence of the World Wide Web, analyzing and improving Web communication has become essential to adapt the Web content to the visitors’ expectations. Web communicatio...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
: Dynamic Web data sources – sometimes known collectively as the Deep Web – increase the utility of the Web by providing intuitive access to data repositories anywhere that Web...
Daniel Rocco, James Caverlee, Ling Liu, Terence Cr...
This paper describes how we manage the interaction between different heterogeneous web services through choreographies within IRS-III. IRS-III is a framework and platform for deve...