The bulk of contents out on the Internet continue to grow at an astounding pace. As computing and communications become ubiquitous, we are entering the Mobile Internet Computing e...
Online social networks offer opportunities to analyze user behavior and social connectivity and leverage resulting insights for effective online advertising. We study the adopti...
People often use software for mundane tasks and expect it to be dependable enough for their needs. Unfortunately, the incomplete and imprecise specifications of such everyday sof...
Orna Raz, Rebecca B. Buchheit, Mary Shaw, Philip K...
Business Process Execution Language (BPEL) is an XML-based language for specifying services. There have been numerous recent research and development efforts in both statically an...
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...