As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
In this paper, we present a new approach for word sense disambiguation (WSD) using an exemplar-based learning algorithm. This approach integrates a diverse set of knowledge source...
We present an overview of a tutorial on model management--an approach to solving data integration problems, such as data warehousing, e-commerce, object-to-relational mapping, sch...
Most discussions of computer security focus on control of disclosure. In Particular, the U.S. Department of Defense has developed a set of criteria for computer mechanisms to prov...
Column-oriented database system architectures invite a reevaluation of how and when data in databases is compressed. Storing data in a column-oriented fashion greatly increases th...