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IJCAI
2007
13 years 9 months ago
Automatically Selecting Answer Templates to Respond to Customer Emails
Contact center agents typically respond to email queries from customers by selecting predefined answer templates that relate to the questions present in the customer query. In th...
Rahul Malik, L. Venkata Subramaniam, Saroj Kaushik
ECIR
2006
Springer
13 years 9 months ago
Web-Based Multiple Choice Question Answering for English and Arabic Questions
Answering multiple-choice questions, where a set of possible answers is provided together with the question, constitutes a simplified but nevertheless challenging area in question ...
Rawia Awadallah, Andreas Rauber
TREC
2000
13 years 9 months ago
The PISAB Question Answering System
The PISAB Question Answering system is based on a combination of Information Extraction and Information Retrieval techniques. Knowledge extracted from documents is modeled as a se...
Giuseppe Attardi, Cristian Burrini
LREC
2010
169views Education» more  LREC 2010»
13 years 9 months ago
Identification of the Question Focus: Combining Syntactic Analysis and Ontology-based Lookup through the User Interaction
Most question-answering systems contain a classifier module which determines a question category, based on which each question is assigned an answer type. However, setting up synt...
Danica Damljanovic, Milan Agatonovic, Hamish Cunni...
GPC
2010
Springer
14 years 2 months ago
Distributed Island-Based Query Answering for Expressive Ontologies
Scalability of reasoning systems is one of the main criteria which will determine the success of Semantic Web systems in the future. The focus of recent work is either on (a) expre...
Sebastian Wandelt, Ralf Möller