Mobile agents are no longer a theoretical issue since different architectures for their realization have been proposed. With the increasing market of electronic commerce it become...
Hartmut Vogler, Thomas Kunkelmann, Marie-Luise Mos...
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
Workflow is the key technology for business process automation, while distributed workflow is the solution to deal with the decentralized nature of workflow applications and the pe...
For some time, we have focused our research on the generic B2B middleware services for managing interenterprise communities of autonomous business services. In contrast to some ea...
The definition and management of access rules (e.g., to control the access to business documents and business functions) is an important task within any enterprise information sy...