: Communication services are currently confronted with large changes due to the price erosion of services and the entry of new service providers. The gap has been filled with diffe...
This paper reports the results of exploratory research to develop a pilot pattern language for systems engineers at BAE SYSTEMS. The pattern language was designed to encapsulate k...
This paper describes a dynamic computer-based business learning environment and the results from applying it in a real-world business organization. We argue for using learning too...
Recently, a variety of workflow patterns has been proposed focusing on specific aspects like control flow, data flow, and resource assignments. Though these patterns are relevant f...
The existence of variations in the organizational environment makes the configuration of business process models a complex activity, even for experienced business analysts. The inc...