A software application has strong relationships with the business processes it supports. In the analysis phase those parts of the processes in which the software system is applied...
An ideal summarization system should produce summaries that have high content coverage and linguistic quality. Many state-ofthe-art summarization systems focus on content coverage...
Runtime quality of software, such as availability and throughput, depends on architectural factors and execution environment characteristics (e.g. CPU speed, network latency). Alth...
This paper deals with the Change Management process within IT Service Management. Change Management includes several activities, some of which need to evaluate the risk exposure as...
Modeling is now an essential ingredient in business process management and information systems development. The general usefulness of models in these areas is therefore generally ...