In order to optimize their revenues and profits, an increasing number of businesses organize their business activities in terms of business processes. Typically, they automate imp...
Marko Vrhovnik, Holger Schwarz, Oliver Suhre, Bern...
One of the fundamental ideas of services and service oriented architecture is the possibility to develop new applications by composing existing services into business processes. Ho...
Healthcare organizations consist of a large number of disparate information systems (IS). These have been deployed to support specific needs of healthcare organisations. The infor...
Customer centricity has long been a guiding principle for many businesses. However, it is usually limited to marketing existing products with as strong a customer focus as possibl...
Abstract. Over the last decade there has been a shift from "data-aware" information systems to "process-aware" information systems. To support business processe...