As service providers strive to improve the quality and efficiency of their IT (information technology) management services, the need to adopt a standard set of tools and processes...
We present a software tool and a framework for security protocol change management. While we focus on trust negotiation protocols in this paper, many of the ideas are generally ap...
The aim of Participatory Design (PD) is to involve the users in the design. Even though the research has shown the success of PD projects in empowering users, little has been said...
Abstract. Complementary to hypertext navigation, classic information retrieval is broadly used to find information on the World Wide Web and on Web-based systems. Among these there...
Taking customer data as an example, the paper presents an approach to enhance the management of enterprise data by using Semantic Web technologies. Customer data is the most import...
Li Ma, Xingzhi Sun, Feng Cao, Chen Wang, Xiaoyuan ...