LOCATE is workspace layout design software that also serves as a testbed for developing and refining principles of adaptive aiding. This demonstration illustrates LOCATE's ab...
Abstract. We have explored the role of user modelling in live help systems for e-commerce web sites. There are several potential benefits with user modelling in this context: 1) H...
Application layer networks are software architectures that allow the provisioning of services requiring a huge amount of resources by connecting large numbers of individual compute...
Torsten Eymann, Michael Reinicke, Oscar Ardaiz, Pa...
d Abstract) Carsten Sinz and Wolfgang K¨uchlin Symbolic Computation Group, WSI for Computer Science, University of T¨ubingen and Steinbeis Technology Transfer Center OIT, 72076 T...
We present experimental evidence that providing naive users of a spoken dialogue system with immediate help messages related to their out-of-coverage utterances improves their suc...
Beth Ann Hockey, Oliver Lemon, Ellen Campana, Laur...