This paper describes a novel knowledge-based approach for helping workflow process designers and participants better manage the exceptions (deviations from an ideal collaborative ...
An activity theory model and a mediating artifacts hierarchy were employed to help identify the needs for tools for customer support engineers who documented solutions to customer...
Patricia Collins, Shilpa Shukla, David F. Redmiles
Population size plays a major role in determining the performance of any biometric authentication system, particularly when such systems are used for civilian applications. In thi...
Recommender systems apply knowledge discovery techniques to help in finding associated information. In this paper, we investigate the use of association rule mining as an underlyi...
In previous work we have developed a syntactic reduction of repeated reachability to reachability for finite state systems. This may lead to simpler and more uniform proofs for mo...