User-Centered Design is surprisingly difficult. One of the biggest issues, certainly for those with no HCI or usability experience, is a lack of appreciation of how users think an...
Security toolbars in a web browser show security-related information about a website to help users detect phishing attacks. Because the toolbars are designed for humans to use, th...
Using content-specific models to guide information retrieval and extraction can provide richer interfaces to endusers for both understanding the context of news events and navigat...
Earl J. Wagner, Jiahui Liu, Larry Birnbaum, Kennet...
People who review products on the web invest considerable time and energy in what they write. So why would someone write a review that restates earlier reviews? Our work looks to ...
Groups of users often have shared information needs – for example, business colleagues need to conduct research relating to joint projects and students must work together on gro...
Meredith Ringel Morris, Jarrod Lombardo, Daniel Wi...