Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
We propose a hierarchy-driven approach to facilitate student learning and foster a deeper understanding of the importance of attack patterns in computer, network, and software sec...
Reasoning about graph and model transformation systems is an important means to underpin model-driven software engineering, such as Model-Driven Architecture (MDA) and Model Integ...
In the development process of a B2B system it is crucial that the business experts are able to express and evaluate agreements and commitments between the partners and that the so...
Christian Huemer, Marco Zapletal, Philipp Liegl, R...
Failure detection is a difficult and often expensive task. The principle of self-healing addresses this cost issue, but poses new research questions. This work focuses on detectin...