We present SHIRI-Annot an automatic ontology-driven and unsupervised approach for the semantic annotation of documents which contain well structured parts and not well structured o...
Referral networks are a kind of P2P system consisting of autonomous agents who seek and provide services, or refer other service providers. Key applications include service discove...
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...
Significant efforts are currently being pursued by several countries and IT providers to deploy SOA (Service Oriented Architecture) designs of digital government systems that inte...
After several years of development, the vision of the Semantic Web is gradually becoming reality. Large data repositories have been created and offer semantic information in a mac...