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» Assessing and managing the benefits of enterprise systems: t...
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SAC
2004
ACM
14 years 1 months ago
A method to define an Enterprise Architecture using the Zachman Framework
The proliferation of IT and its consequent dispersion is an enterprise reality, however, most organizations do not have adequate tools and/or methodologies that enable the managem...
Carla Marques Pereira, Pedro Sousa
ECIS
2001
13 years 9 months ago
A Review of the Issues Associated with Customer Relationship Management Systems
Customer Relationship Management (CRM) standard package software has become a key contributor to attempts at aligning business and IT strategies in recent years. The past decade h...
Ben Light
ER
2005
Springer
134views Database» more  ER 2005»
14 years 1 months ago
An Agent-Oriented Meta-model for Enterprise Modelling
This paper proposes an agent-oriented meta-model that provides rigorous concepts for conducting enterprise modelling. The aim is to allow analysts to produce an enterprise model th...
Ivan Jureta, Stéphane Faulkner
DGO
2011
237views Education» more  DGO 2011»
12 years 7 months ago
Modeling digital preservation capabilities in enterprise architecture
The rising awareness of the challenges of preserving information over the long term has led to a wealth of initiatives developing economic models, methods, tools, systems, guideli...
Christoph Becker, Gonçalo Antunes, Jos&eacu...
HICSS
2003
IEEE
124views Biometrics» more  HICSS 2003»
14 years 1 months ago
A Framework for Strategic Balancing of Knowledge Management Initiatives
Enterprises need to understand the impact of different types of knowledge management (KM) approaches on business strategy, and how they interact with other types of initiatives to...
Jan Aidemark, Håkan Sterner