The proliferation of IT and its consequent dispersion is an enterprise reality, however, most organizations do not have adequate tools and/or methodologies that enable the managem...
Customer Relationship Management (CRM) standard package software has become a key contributor to attempts at aligning business and IT strategies in recent years. The past decade h...
This paper proposes an agent-oriented meta-model that provides rigorous concepts for conducting enterprise modelling. The aim is to allow analysts to produce an enterprise model th...
The rising awareness of the challenges of preserving information over the long term has led to a wealth of initiatives developing economic models, methods, tools, systems, guideli...
Enterprises need to understand the impact of different types of knowledge management (KM) approaches on business strategy, and how they interact with other types of initiatives to...