Service Science is a new term for a new paradigm which aims at the solution of an obvious problem: How to make the increasing fusion of business and IT successful in a dynamically ...
Konrad Pfadenhauer, Burkhard Kittl, Schahram Dustd...
An examination of the contributions that can be made by the field of non-mechanistic cybernetics (as elaborated by Gregory Bateson and Anthony Wilden) to a theory of videogames th...
There are a lot of applications that run on modern mobile operating systems. Inevitably, some of these applications fail in the hands of users. Diagnosing a failure to identify the...
Sharad Agarwal, Ratul Mahajan, Alice Zheng, Victor...
Increasingly, companies recognize that most of their important information does not exist in relational stores but in documents. For a long time, textual information has been rela...
Since the deployment of real-time sensitive applications in the Internet, the research community has been struggling to leverage the IP best-effort networks for providing QoS assu...
Reinaldo de Barros Correia, Luiz F. Rust da Costa ...