It is difficult for users of mobile devices such as cellular phones equipped with a small screen and a poor input interface to browse Web pages designed for desktop PCs with large...
An ever-increasing amount of information on the Web today is available only through search interfaces: the users have to type in a set of keywords in a search form in order to acc...
partners are abstracted as Web services, we have introduced additional constructs to represent human users and define human interaction patterns. Each business process defined in o...
Workers in organizations frequently request help from assistants by sending request messages that express information intent: an intention to update data in an information system....
Complex toolsets can be difficult to use. User interfaces can help by guiding users through the alternative choices that might be possible at any given time, but this tends to loc...
Timothy J. Sliski, Matthew P. Billmers, Lori A. Cl...