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AIMS
2010
Springer
13 years 9 months ago
Model-Driven Service Level Management
Service-level agreements (SLA) definition and monitoring are open issues within the IT Service Management (ITSM) domain. Our main goals are to propose a model-based approach to IT ...
Anacleto Correia, Fernando Brito e Abreu
DSS
2008
130views more  DSS 2008»
13 years 7 months ago
Knowledge representation concepts for automated SLA management
Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-qualit...
Adrian Paschke, Martin Bichler
SIGOPS
2010
163views more  SIGOPS 2010»
13 years 2 months ago
Automated control of internet services
Finding an efficient configuration for cluster-based multi-tier Internet services is often a difficult task. Moreover, even a good configuration could become obsolete, depending o...
Jean Arnaud
TGC
2007
Springer
14 years 1 months ago
Transactional Service Level Agreement
Several models based on process calculi have addressed the definition of linguistic primitives for handling long running transactions and Service Level Agreement (SLA) in service ...
Maria Grazia Buscemi, Hernán C. Melgratti
CCGRID
2010
IEEE
13 years 8 months ago
An Effective Architecture for Automated Appliance Management System Applying Ontology-Based Cloud Discovery
Cloud computing is a computing paradigm which allows access of computing elements and storages on-demand over the Internet. Virtual Appliances, pre-configured, readyto-run applicat...
Amir Vahid Dastjerdi, Sayed Gholam Hassan Tabataba...