Service-level agreements (SLA) definition and monitoring are open issues within the IT Service Management (ITSM) domain. Our main goals are to propose a model-based approach to IT ...
Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-qualit...
Finding an efficient configuration for cluster-based multi-tier Internet services is often a difficult task. Moreover, even a good configuration could become obsolete, depending o...
Several models based on process calculi have addressed the definition of linguistic primitives for handling long running transactions and Service Level Agreement (SLA) in service ...
Cloud computing is a computing paradigm which allows access of computing elements and storages on-demand over the Internet. Virtual Appliances, pre-configured, readyto-run applicat...
Amir Vahid Dastjerdi, Sayed Gholam Hassan Tabataba...