In this paper we evolve a rule based approach to SLA representation and management which allows separating the contractual business logic from the application logic and enables aut...
Abstract. Service Level Agreements (SLA) are needed to allow business interactions to rely on Internet services. Service Level Objectives (SLO) specify the committed performance le...
In this paper, we propose a new SLA model for best effort IP traffic over WDM networks. This model jointly considers two QoS metrics, workable traffic volume and availability, as ...
In the business Grid environment, the business relationship between a customer and a service provider should be clearly defined. The responsibility of each partner can be stated in...