This overview article reviews the structure of a fully statistical spoken dialogue system (SDS), using as illustration, various systems and components built at Cambridge over the ...
As spoken dialogue systems become deployed in increasingly complex domains, they face rising demands on the naturalness of interaction. We focus on system responsiveness, aiming t...
In this paper, we propose a topic detection method using a dialogue history for selecting a scene in the automatic interpretation system (Ikeda et al., 2002). The method uses a k-...
Organizations are increasingly turning to spoken dialog systems for automated call routing to reduce call center costs. To maintain quality service even in cases of failure, these...
This paper describes a system that leads us to believe in the feasibility of constructing natural spoken dialogue systems in task-oriented domains. It specifically addresses the i...
James F. Allen, Bradford W. Miller, Eric K. Ringge...