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» Automating Spoken Dialogue Systems
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INTERSPEECH
2010
13 years 4 months ago
Still talking to machines (cognitively speaking)
This overview article reviews the structure of a fully statistical spoken dialogue system (SDS), using as illustration, various systems and components built at Cambridge over the ...
Steve Young
ICASSP
2008
IEEE
14 years 4 months ago
An instantaneous vector representation of delta pitch for speaker-change prediction in conversational dialogue systems
As spoken dialogue systems become deployed in increasingly complex domains, they face rising demands on the naturalness of interaction. We focus on system responsiveness, aiming t...
Kornel Laskowski, Jens Edlund, Mattias Heldner
COLING
2002
13 years 9 months ago
Topic Detection Based on Dialogue History
In this paper, we propose a topic detection method using a dialogue history for selecting a scene in the automatic interpretation system (Ikeda et al., 2002). The method uses a k-...
Takayuki Nakata, Shinichi Ando, Akitoshi Okumura
NAACL
2004
13 years 11 months ago
Optimizing Automated Call Routing by Integrating Spoken Dialog Models with Queuing Models
Organizations are increasingly turning to spoken dialog systems for automated call routing to reduce call center costs. To maintain quality service even in cases of failure, these...
Tim Paek, Eric Horvitz
ACL
1996
13 years 11 months ago
A Robust System for Natural Spoken Dialogue
This paper describes a system that leads us to believe in the feasibility of constructing natural spoken dialogue systems in task-oriented domains. It specifically addresses the i...
James F. Allen, Bradford W. Miller, Eric K. Ringge...