: Users of front office applications such as call center or customer support applications make millions and millions of decisions each day without analytical support. For example, ...
: Today, decision making by users of front office applications happens without analytical information supporting this process. We propose as solution Embedded Analytics (EA) making...
Abstract. We argue that failure detectors encapsulate fairness. Fairness is a measure of the number of steps a process takes relative to another processes and/or messages in transi...
In this paper we present the results of an experiment made with our e-librarian service ”MatES”, an e-Learning tool on fractions in mathematics. MatES allows students to enter...
BreakingStory is an interactive system for visualizing change in online news. The system regularly collects the text from the front pages of international daily news web sites. It...
Jean Anne Fitzpatrick, James Reffell, Moryma Aydel...