Expertise to assist people on complex tasks is often in short supply. One solution to this problem is to design systems that allow remote experts to help multiple people in simult...
Jeffrey Wong, Lui Min Oh, Jiazhi Ou, Carolyn Penst...
Ad hoc cross-agency teams are often needed to deal with actual, imminent, or potential crises that involve multiple geographic or political jurisdictions or require coordinated ex...
Abstract: This paper proposes a way to identify professional knowledge in a heterogeneous HCI (HumanComputer Interaction) community of usability professionals, designers and resear...
This paper develops a context aware framework to address the diverse communication needs of a modern enterprise. Such enterprises are characterized by workers in different locatio...
Munmun De Choudhury, Hari Sundaram, Ajita John, Do...
The distribution of services spanning across organizational boundaries raises problems related to intellectual value that are less explored in current service oriented research. B...
G. R. Gangadharan, Marco Comerio, Hong Linh Truong...