Novel online file sharing technologies have created new market dynamics and posed a great challenge to the music industry to try and retain customers. Consumers have created anony...
Sudip Bhattacharjee, Ram D. Gopal, Kaveepan Lertwa...
: In this paper we describe one of the authors’ experiences working for an IT service provider in an SME environment. The paper starts with an analysis of the factors typical for...
We propose a new approach to ensure privacy in location based services, without requiring any support from a"trusted" entity. We observe that users of location based ser...
: The development of Customer Relationship Management (CRM) capabilities by incrementally sourcing and combining “best of breed” services from different providers is a key leve...
Navigation systems have proven to be quite useful for many drivers. People increasingly rely on the devices of TomTom and other vendors and find it useful to get directions to go ...