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» BISON: Providing Business Information Analysis as a Service
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ISJ
2002
212views more  ISJ 2002»
13 years 8 months ago
Assessing and managing the benefits of enterprise systems: the business manager's perspective
This paper focuses on the benefits that organizations may achieve from their investment in enterprise systems (ES). It proposes an ES benefit framework for summarizing benefits in ...
Shari Shang, Peter B. Seddon
DGO
2007
104views Education» more  DGO 2007»
13 years 10 months ago
Advancing return on investment analysis for government information technology
The Center for Technology in Government (CTG) in collaboration with SAP, the business software solutions provider to public sector organizations, conducted a research project focu...
Anthony M. Cresswell, Theresa A. Pardo, G. Brian B...
WECWIS
2005
IEEE
95views ECommerce» more  WECWIS 2005»
14 years 2 months ago
Managing Supply Chains of Software as a Service through Agent Negotiations
This paper introduces a new mediation mechanism into agent negotiations. The negotiation mechanism takes a supply-chain perspective to the construction of software services, attem...
Jung-Ching Chen, Nicolas E. Gold, Nikolay Mehandji...
ITNG
2010
IEEE
14 years 2 months ago
Conceptual Elaboration of a Geographic Intelligence Based on Service Oriented Architecture (SOA)
This paper, the first in a series of four, presents the conceptual design of a subsystem with integrative function based on a Service-Oriented Architecture (SOA), named Geographic...
Fernando Maciel Lima e Sousa, Valdevino Siqueira C...
WSC
1998
13 years 10 months ago
Using Simulation in Call Centers
A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
Vivek Bapat, Eddie B. Pruitte Jr.