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MANSCI
2008
119views more  MANSCI 2008»
15 years 6 months ago
Service-Level Differentiation in Call Centers with Fully Flexible Servers
We study large-scale service systems with multiple customer classes and many statistically identical servers. The following question is addressed: How many servers are required (s...
Itay Gurvich, Mor Armony, Avishai Mandelbaum
EUROS
2008
171views Robotics» more  EUROS 2008»
15 years 7 months ago
The Ares Robot: Case Study of an Affordable Service Robot
Abstract. Robustness is pivot for robots operating in all-terrain environments. This demand comes mainly due to the highly heterogeneous and unstructured nature of the terrain. Two...
Pedro Santana, Carlos Cândido, Paulo Santos,...
CORR
2010
Springer
172views Education» more  CORR 2010»
15 years 6 months ago
Seeing Through Black Boxes : Tracking Transactions through Queues under Monitoring Resource Constraints
The problem of optimal allocation of monitoring resources for tracking transactions progressing through a distributed system, modeled as a queueing network, is considered. Two for...
Animashree Anandkumar, Ting He, Chatschik Bisdikia...
COMCOM
2007
78views more  COMCOM 2007»
15 years 6 months ago
On TCP performance over asymmetric satellite links with real-time constraints
Real-time transmission over asymmetric satellite IP links is challenging, since satellite systems commonly exhibit long propagation delays, while bandwidth asymmetry often enforce...
Panagiotis Papadimitriou, Vassilis Tsaoussidis
NSDI
2007
15 years 8 months ago
Octant: A Comprehensive Framework for the Geolocalization of Internet Hosts
Determining the physical location of Internet hosts is a critical enabler for many new location-aware services. In this paper, we present Octant, a novel, comprehensive framework ...
Bernard Wong, Ivan Stoyanov, Emin Gün Sirer