Accurate estimation of quality of online services is both an important and difficult problem, since a service has many interdependent quality attributes influenced by several co...
This article presents a novel method for computing distances between hosts in a computational Grid. Our method allows to represent the cost to achieve any operation involving some...
: The development and deployment of interconnected networks is being increasingly limited by their complexity and the concomitant cost of managing the operational network. Autonomi...
David Lewis, Declan O'Sullivan, Ruaidhri Power, Jo...
Location-Aware applications for supporting the mobile user as well as logistics of movable objects have proven significant relevance for future telecommunication and computing. Ba...
Inbound call center operations are challenging to manage; there is considerable uncertainty in estimates of arrival rates, and the operation is often subject to strict service lev...
Thomas R. Robbins, Terry P. Harrison, Deborah J. M...