Middleware has emerged as an important architectural component in modern distributed systems. Most recently, industry has witnessed the emergence of component-based middleware pla...
Michael Clarke, Gordon S. Blair, Geoff Coulson, Ni...
Taking customer data as an example, the paper presents an approach to enhance the management of enterprise data by using Semantic Web technologies. Customer data is the most import...
Li Ma, Xingzhi Sun, Feng Cao, Chen Wang, Xiaoyuan ...
Abstract. Enterprise applications implement business resource management systems, customer relationship management systems, and general systems for commerce. These applications rel...
Citizens and enterprises in the European Union benefit from a common internal market and other freedoms. The resulting and growing mobility and cross-border collaboration necessit...
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...