Open bug reporting allows end-users to express a vast array of unwanted software behaviors. However, users’ expectations often clash with developers’ implementation intents. W...
Parmit K. Chilana, Andrew J. Ko, Jacob O. Wobbrock
For many software projects, bug tracking systems play a central role in supporting collaboration between the developers and the users of the software. To better understand this co...
Silvia Breu, Rahul Premraj, Jonathan Sillito, Thom...
Many software artifacts are created, maintained and evolved as part of a software development project. As software developers work on a project, they interact with existing projec...
Software developers spend a significant portion of their resources handling user-submitted bug reports. For software that is widely deployed, the number of bug reports typically ...