We consider the problem of dialogue adaptation in our Smart Personal Assistant (SPA), which uses a plan-based dialogue model. We present a novel way of integrating learning into a...
The innovative reapplication of a multi-agent system for human-in-the-loop (HIL) simulation was a consequence of appropriate agent oriented design. The use of intelligent agents f...
Clinton Heinze, Simon Goss, Torgny Josefsson, Kerr...
The importance of effective customer assistance technologies is imperative in today's online marketplace where users are oftentimes overwhelmed by the product choices availab...
John Doody, Edwin Costello, Lorraine McGinty, Barr...
To investigate whether more concise Natural Language feedback improves learning, we developed two Natural Language generators (DIAG-NLP1 and DIAG-NLP2), to provide feedback in an I...
Barbara Di Eugenio, Davide Fossati, Susan M. Halle...
To successfully interact with users in providing useful information, intelligent user interfaces need a mechanism for recognizing, characterizing, and predicting user actions. In ...