E-learning platforms and their functionalities resemble one another to a large extend. Recent standardization efforts in e-learning concentrate on the reuse of learning material, ...
AI has the potential to play an important role in the customer service field. By leveraging the high bandwidth of natural language customers will be able to state their intentions...
Mihai Barbuceanu, Mark S. Fox, Lei Hong, Yannick L...
Requirement engineering (RE) is emerging as an increasingly important discipline for supporting Web application development, as these are designed to satisfy diverse stakeholder n...
Abstract. In recent years ontologies – shared conceptualizations of some domain – are increasingly seen as the key to further automation of information processing. Although man...
One of the fundamental ideas of services and service oriented architecture is the possibility to develop new applications by composing existing services into business processes. Ho...