It is extremely hard for a global organization with services over multiple channels to capture a consistent and unified view of its data, services, and interactions. While SOA and...
Ismail Ari, Jun Li, Riddhiman Ghosh, Mohamed Dekhi...
Current workflow management systems (WFMSs) are only applicable in a reliable and secure manner, if the business process (BP) to be supported is wellstructured. As ad hoc deviatio...
Identification and specification of business requirements are extremely important when development of Enterprise Resource Planning systems (ERPs) take place. It can be stated that...
Service Science is a new term for a new paradigm which aims at the solution of an obvious problem: How to make the increasing fusion of business and IT successful in a dynamically ...
Konrad Pfadenhauer, Burkhard Kittl, Schahram Dustd...
Manufacturing companies that are expanding their product offering to cover also lifecycle services in the customers’ facilities are facing the increasing complexity and risk to ...