Workflow management systems are being increasingly used by many organizations to automate business processes and decrease costs. Audit trails from workflow management systems incl...
The core of the new product development [NPD] process centers on knowledge creation, utilization and the management of knowledge. This manuscript uses a software firm case to esta...
Chief information officers (CIOs) have the difficult job of running a function that uses a lot of resources but offers little measurable evidence of its value. Line managers are i...
All-at-once Scrum implementations require total commitment to change, high level management support and aggressive removal of impediments. Several company-wide implementations are...
Process management is a method for improving Boeing's business processes, however many aspects have been difficult to implement. eQuality is a software system based on a frame...
Jeffrey Bradshaw, Peter Holm, Oscar Kipersztok, Th...