The Web is rapidly becoming the platform through which many companies deliver services to businesses and individual customers. E-Services are typically delivered point-to-point; h...
Abstract--The proliferation of Data as a Service (DaaS) available on the Internet and offered by cloud service providers indicates an increasing trend in providing data under Web s...
— Today, the most important aspect related with the Internet architecture is its ossification representing the difficulties to introduce evolutions in the architecture as a way...
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
Abstract. Non-functional requirements (NFRs) of software systems are an important source of uncertainty in effort estimation. Furthermore, quantitatively approaching NFR early in a...
Mohamad Kassab, Olga Ormandjieva, Maya Daneva, Ala...