Policy-based management (PBM) aims to provide flexibility in the management of resources so as to readily reflect changing business goals. However, as organizations increasingly u...
This paper examines challenges involved in managing product-centered communities. Using the notion of customer role ambiguity, the paper explores the ambiguity involved in balanci...
Abstract. The adoption of mobile technologies into companies frequently follows a technology -driven approach without precise knowledge about the potential benefits that may be rea...
Current trends in collaborative business emphasize the importance of business process support within and between organizations. These process participants are increasingly distrib...
This paper considers the theory of social capital and volunteerism in an online gaming community, the Internet Chess Club (ICC). We discuss how increased social capital provides b...