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» Business Process Execution Language for Web Services
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ACMICEC
2004
ACM
112views ECommerce» more  ACMICEC 2004»
14 years 1 months ago
Business process redesign for effective e-commerce
Many companies have found out the hard way that successful ecommerce requires more than a flashy web presence. Existing business processes must be seamlessly integrated with the n...
Monique H. Jansen-Vullers, Mariska Netjes, Hajo A....
EPK
2006
84views Management» more  EPK 2006»
13 years 9 months ago
Using BPEL Processes defined by Event-driven Process Chains
Abstract: The paper discusses the usability concept of workflow services for eventdriven process chains. Usability is similar to controllability, known from Workflow net based BPEL...
Carlo Simon, Jörn Freiheit, Sebastian Olbrich
WWW
2007
ACM
14 years 8 months ago
Providing session management as core business service
It is extremely hard for a global organization with services over multiple channels to capture a consistent and unified view of its data, services, and interactions. While SOA and...
Ismail Ari, Jun Li, Riddhiman Ghosh, Mohamed Dekhi...
IAAI
2003
13 years 9 months ago
Building Agents for the Customer Service Front
AI has the potential to play an important role in the customer service field. By leveraging the high bandwidth of natural language customers will be able to state their intentions...
Mihai Barbuceanu, Mark S. Fox, Lei Hong, Yannick L...
CAISE
2004
Springer
14 years 1 months ago
Multi-Paradigm Process Management
Automation and integration of business processes are at the heart of contemporary enterprise systems. In the pursuit of this goal, process automation technology is employed at vary...
Michael zur Muehlen, Michael Rosemann