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» Business Process Integration: Method and Analysis
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ECIS
2004
13 years 9 months ago
Business alignment in the CRM domain: predicting CRM performance
In this paper we present a framework that aims to answer the central question why some organizations are successful in the CRM domain, while others are not. The framework is built...
Ronald Batenburg, Johan Versendaal
SOFSEM
2009
Springer
14 years 4 months ago
A Formal Model of Business Application Integration from Web Services (Position Paper)
Abstract. Currently there are many service providers on the Web. Industry recognizes that from Web services many different business applications can be quickly created. A Web servi...
Kaiyu Wan, Mubarak Mohammad, Vasu S. Alagar
BPM
2009
Springer
143views Business» more  BPM 2009»
13 years 8 months ago
MDPE Workbench - A Solution for Performance Related Decision Support
Abstract. Continuous optimization of business process execution including its adaptation to changes within the market environment or the company itself becomes increasingly importa...
Mathias Fritzsche, Jendrik Johannes, Sebastian Cec...
BPM
2009
Springer
134views Business» more  BPM 2009»
14 years 2 months ago
Business Process-Based Resource Importance Determination
Abstract. Information security risk management (ISRM) heavily depends on realistic impact values representing the resources’ importance in the overall organizational context. Alt...
Stefan Fenz, Andreas Ekelhart, Thomas Neubauer
IJCIS
2006
161views more  IJCIS 2006»
13 years 7 months ago
Poseidon: a Framework to Assist Web Process Design Based on Business Cases
Systems and infrastructures are currently being developed to support Web services and Web processes. One prominent solution to manage and coordinate Web services is the use of wor...
Jorge Cardoso