: The successful deployment and exploitation of an Information and Communications Technologies (ICT) project in a traditional Public Organization involves the proper design and imp...
The number of BPM products available has increased substantially in the last years, so that choosing among these products became a difficult task for potential BPM users. This pape...
It is a well known fact that a wealth of knowledge relies in the employees which makes them one of the most or even the most valuable asset of organisations. But often this knowled...
Michael Granitzer, Gisela Granitzer, Klaus Tochter...
Managing risks in outsourcing has been widely researched but is still not fully understood by either academics or practitioners. Recent research on IS outsourcing relationships ha...
We present Koala, a system that enables users to capture, share, automate, and personalize business processes on the web. Koala is a collaborative programming-bydemonstration syst...
Greg Little, Tessa A. Lau, Allen Cypher, James Lin...