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CIKM
2009
Springer
14 years 2 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
SIGCOMM
2006
ACM
14 years 1 months ago
Quantifying Skype user satisfaction
The success of Skype has inspired a generation of peer-topeer-based solutions for satisfactory real-time multimedia services over the Internet. However, fundamental questions, suc...
Kuan-Ta Chen, Chun-Ying Huang, Polly Huang, Chin-L...
WPES
2006
ACM
14 years 1 months ago
A privacy-preserving interdomain audit framework
Recent trends in Internet computing have led to the popularization of many forms of virtual organizations. Examples include supply chain management, grid computing, and collaborat...
Adam J. Lee, Parisa Tabriz, Nikita Borisov
ADBIS
2007
Springer
132views Database» more  ADBIS 2007»
14 years 2 months ago
Clustering Approach to Generalized Pattern Identification Based on Multi-instanced Objects with DARA
Clustering is an essential data mining task with various types of applications. Traditional clustering algorithms are based on a vector space model representation. A relational dat...
Rayner Alfred, Dimitar Kazakov
GI
1998
Springer
14 years 5 days ago
Self-Organizing Data Mining
"KnowledgeMiner" was designed to support the knowledge extraction process on a highly automated level. Implemented are 3 different GMDH-type self-organizing modeling algo...
Frank Lemke, Johann-Adolf Müller