Assured Service has been proposed within the Differentiated Services (DiffServ) model to provide relative service differentiation by attempting to allocate bandwidth to different ...
Nzinga D. Kiameso, Hossam S. Hassanein, Hussein T....
In recent years Services Science has been an emerging discipline that aims to promote service innovation and increase service productivity by aligning scientific, management, and ...
Knowledge management is very important in the consulting business. On the one hand knowledge is the crucial factor of production that differentiates consulting companies from thei...
Revenue management is the collection of strategies and tactics firms use to scientifically manage demand for their products and services. The practice has grown from its origins i...
Kalyan T. Talluri, Garrett J. van Ryzin, Itir Z. K...
A workflow consists of a collection of coordinated tasks designed to carry out a welldefined complex process, such as catalog ordering, trip planning, or a business process in an ...