— Multi-server and multi-queue architectures are common mechanisms used in a large variety of applications (call centers, Web services, computer systems). One of the major motiva...
Service providers of the future could dynamically negotiate for, and create their infrastructure on Grid based utility computing and communication providers. Such commercialisatio...
Business processes, the next-generation workflows, have attracted considerable research interest in the last 15 years. More recently, several XML-based languages have been propose...
Abstract-- With ever growing competition in telecommunications markets, operators have to increasingly rely on business intelligence to offer the right incentives to their customer...
Amit Anil Nanavati, Rahul Singh, Dipanjan Chakrabo...
Sixteen wireless case studies highlight issues relating to mobile commerce in Australia. The issues include: the need for a clear business case; difficulty of achieving critical m...
Jonathan O'Donnell, Margaret Jackson, Marita Shell...