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IUI
2003
ACM
15 years 9 months ago
End-user debugging for e-commerce
One of the biggest unaddressed challenges for the digital economy is what to do when electronic transactions go wrong. Consumers are frustrated by interminable phone menus, and lo...
Henry Lieberman, Earl Wagner
COMPSAC
2002
IEEE
15 years 9 months ago
Component Based System Framework for Dynamic B2B Interaction
Business-to-Business (B2B) collaboration is becoming a pivotal way to bring today’s enterprises to success in the dynamically changing e-business environment. Though many busine...
Jinmin Hu, Paul W. P. J. Grefen
INFSOF
2008
148views more  INFSOF 2008»
15 years 4 months ago
Translating unstructured workflow processes to readable BPEL: Theory and implementation
The Business Process Execution Language for Web Services (BPEL) has emerged as the de-facto standard for implementing processes. Although intended as a language for connecting web ...
Wil M. P. van der Aalst, Kristian Bisgaard Lassen
ICDM
2010
IEEE
96views Data Mining» more  ICDM 2010»
15 years 2 months ago
Domain-Driven Data Mining for IT Infrastructure Support
Abstract--Support analytics (i.e., statistical analysis, modeling and mining of customer/operations support tickets data) is important in service industries. In this paper, we adop...
Girish Keshav Palshikar, Harrick M. Vin, Mohammed ...
ICPP
2007
IEEE
15 years 10 months ago
Analyzing and Minimizing the Impact of Opportunity Cost in QoS-aware Job Scheduling
Quality of service (QoS) mechanisms allowing users to request for turn-around time guarantees for their jobs have recently generated much interest. In our previous work we had des...
Mohammad Islam, Pavan Balaji, Gerald Sabin, P. Sad...