For newly designed or transformed business processes, accurately predicting business performances such as costs and customer services before actual deployment is very important. W...
: The ongoing trend towards a global services economy creates considerable market opportunities and challenges for providers of Software-as-aService (SaaS). For meeting customer ex...
A broader use of e-services for cross enterprise collaboration requires the services to be analysed and designed with a clear business focus. From a business perspective, the e-se...
Martin Henkel, Erik Perjons, Jelena Zdravkovic, Ch...
The paper proposes a general framework to composite Web services selection based on multicriteria evaluation. The proposed framework extends the Web services architecture by adding...
Electronic commerce applications (e-commerce) need connecting technologies to support the external, agreed-upon or flexible business processes. This requires a specification of th...