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PVLDB
2008
137views more  PVLDB 2008»
15 years 5 months ago
EasyTicket: a ticket routing recommendation engine for enterprise problem resolution
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
ITNG
2010
IEEE
15 years 4 months ago
Towards Adaptive Replication Reconfiguration for QoS
— Replication is a technique widely used for large networked software systems to provide qualities such as reliability, availability, performance and scalability to their clients...
Raihan Al-Ekram, Richard C. Holt
JUCS
2010
130views more  JUCS 2010»
15 years 4 months ago
From Analog to Digital Television; Strategies to Promote Rapid Adaptation and Awareness
: Europe is currently transitioning to digital terrestrial television and is aimed to replace all analog infrastructures by 2012. Besides replacing all broadcasting networks in Eur...
Manuel J. Fernández Iglesias, Luis Á...
CSREASAM
2010
15 years 4 months ago
Traffic Management and Security Based on Priority Queueing and Multicore Firewall Implementation
We consider the telematics appliances, such as firewall, as a basic part of security system with specific preemptive priority queuing and access control algorithm oriented on multi...
Vladimir S. Zaborovsky, Vladimir Mulukha, Sergey K...
SECON
2010
IEEE
15 years 4 months ago
Disruption-Tolerant Spatial Dissemination
Abstract-- Spatial dissemination is a specific form of information dissemination that enables mobile users to send information to other mobile users who are or will appear at a spe...
Bo Xing, Sharad Mehrotra, Nalini Venkatasubramania...
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