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NOMS
2008
IEEE
14 years 3 months ago
2008
IEEE
—The need for collaborative service provisioning across different providers’ domains is being addressed by Circles of Trust (CoT), whose members adhere to the same policies and...
WETICE
2006
IEEE
14 years 2 months ago
2006
IEEE
By separating the process logic from the application code process management systems (PMS) offer promising perspectives for automation and management of business processes. Howeve...
CISIS
2010
IEEE
14 years 2 months ago
2010
IEEE
—The term Enterprise 2.0 applies to the use of Web 2.0 technologies as a support for business activities within the organizations. These technologies are exploited to foster inte...
HICSS
2003
IEEE
14 years 2 months ago
2003
IEEE
The concept of customer relationship management (CRM) resonates with managers in today's competitive economy. Yet recent articles in the business press have described CRM imp...
CSMR
1998
IEEE
14 years 1 months ago
1998
IEEE
Legacy systems are usually critical to the business in which they operate, but the costs of running them are often not justifiable. Determining whether such systems are worth keep...