Mobile Customer Relationship Management (CRM) services seem to have all the characteristics commonly associated to successful mobile services and have accordingly been predicted a...
Giovanni Camponovo, Yves Pigneur, Andrea Rangone, ...
Continuing strides in processing, storage, sensing, and networking technologies are enabling people to capture their activities and experiences as greater volumes of ever-richer m...
This paper studies adaptive bilateral negotiation between software agents in e-commerce environments. Specifically, we assume that the agents are self-interested, the environment...
Existing web usage mining techniques focus only on discovering knowledge based on the statistical measures obtained from the static characteristics of web usage data. They do not ...
In the next few years the landscape of the information and communications technology (ICT) industry will be subject to many changes. New and advanced ICT services will be brought ...