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ICMB
2005
IEEE
128views Business» more  ICMB 2005»
14 years 2 months ago
Mobile Customer Relationship Management: An Explorative Investigation of the Italian Consumer Market
Mobile Customer Relationship Management (CRM) services seem to have all the characteristics commonly associated to successful mobile services and have accordingly been predicted a...
Giovanni Camponovo, Yves Pigneur, Andrea Rangone, ...
ICMCS
2005
IEEE
110views Multimedia» more  ICMCS 2005»
14 years 2 months ago
Electronic Chronicles: Empowering Individuals, Groups, and Organizations
Continuing strides in processing, storage, sensing, and networking technologies are enabling people to capture their activities and experiences as greater volumes of ever-richer m...
Gopal Pingali, R. Jain
WECWIS
2005
IEEE
141views ECommerce» more  WECWIS 2005»
14 years 2 months ago
An Adaptive Bilateral Negotiation Model for E-Commerce Settings
This paper studies adaptive bilateral negotiation between software agents in e-commerce environments. Specifically, we assume that the agents are self-interested, the environment...
Vidya Narayanan, Nicholas R. Jennings
CIKM
2005
Springer
14 years 2 months ago
WAM-Miner: in the search of web access motifs from historical web log data
Existing web usage mining techniques focus only on discovering knowledge based on the statistical measures obtained from the static characteristics of web usage data. They do not ...
Qiankun Zhao, Sourav S. Bhowmick, Le Gruenwald
MMB
2004
Springer
142views Communications» more  MMB 2004»
14 years 2 months ago
Trends and Developments in ICT Industry: New Challenges for Performance Analysts
In the next few years the landscape of the information and communications technology (ICT) industry will be subject to many changes. New and advanced ICT services will be brought ...
Robert D. van der Mei, Bart Gijsen